Blk 10, Lot 38 Amparo Velez St
Apovel Subdivision,Bulua, Cagayan de Oro City Philippines
+639258691080 or +639196991080
CAREER To work in an airline industry with extensive background in refine customer
OBJECTIVE service, professional ethics, and seeking a fulltime job position.
SUMMARY 1. I am able to work well under pressure, or in stressful situation
2. I can work well in a team
3. I am flexible in every working environment
4. I am patient in dealing with people
5. I am focused on customer service for customer satisfaction
6. I am a problem solver
7. I am able to do multi-tasking effectively
8. I have positive attitude, professional manner, and confident
9. I love to travel
TRAINING 1. First Aid
2. Food handling and safety
3. Sales Synergy
4. Management Trainee
5. Leadership Training
6. Customer Service and Hospitality
7. Premier customer service
AWARDS AND 1. Youth Leadership Awardee
DISTINCTION 2. Best Graduation Speaker
3. Best Community Facilitator
PROFESSIONAL Allegiance Cargo Advantage Inc.
EXPERIENCE Regional Manager
Responsibilities include, Human Resource function, Finance and Accounting, Operation and Sales for every branch.
August 19, 2013 up to present
Airtopolis GSA Philippines
(MI and SQ Account
July 1, 2008 August 15, 2013
Davao City, Philippines
Solicit new booking/cargo
Achieve the sales target for the year
Develop assigned industries.
Ensure proper maintenance of all existing account within one’s area and within the specified time until the account is transferred to in-house sales.
Does regular presentation and PR to establish rapport with the clients.
Visit agreed number of clients existing or prospective
Attend to sales calls and field work.
Does telemarketing and provides sales leads.
Prepare updated market competition report as well as sales and marketing plan target clients.
Prepares reviews and submit quotations to client depending on client requirements and secure confirmation of rates a signed conforme.
M’Lhuillier Philippines Food Division
October 10, 2003 to June 30, 2008
Create new company policy, rules and regulation
Conduct screening of applicants for production area
Conduct interview for Admin position
Check Daily time record.
Review Payroll record.
Conduct corporate social responsibilities
Report to the General Manager for other function
Maintain manpower count in
Super Value Inc. (SM Supermarket)
September 2008 to October 2009
Assist other store employees with their work
Disseminate tasks and orders to employees
Train and evaluate trainees
Check the flow of the store from time to time.
Check the products before the opening and closing of the store
Encode the delivered or ordered materials or products
Assist the customer with their demands, suggestions and complaints.
Communicate with the manager regarding the sales, employees and other important matters.
Act as officer in charge whenever the presence of the Manager is not available.
Watson Personal Store
Handling Customer care
Attain customer complain and
Introduce beauty product.
August 10, 2002 August 10, 2004
Prepare bill of lading for cargoes inbound and outbound
Prepare cargo manifest for every vessel departure
Assist walk-in client the proper procedure in shipping cargoes
Assigned in ticketing service for passenger
Manifest passenger in every boarding to vessel
Jollibee Food Corp.
Customer Service Officer
August 17, 2001 to July 11, 2002
Handle bulk order for a party needs
Assist customer in dining area
Accept telephone calls for reservation
Prepare Purchase order for store operation needs
EDUCATION Bachelor of Secondary Education
Surigao State College Of Technology
March 15, 2002
Bachelor of Science in Psychology
University of Mindanao
2nd Courser year 2010
4. Creative efficient in planning
5. excellent in organizational skills
1. Teenage model
2. Organized 1st ever Alumni in my hometown school
3. I stablish branch business in Tiger Airways.
4. Active in community service by volunteering
Professional and personal references available upon request
- Customer Service
Education at Surigao State College of Technology