Joahnna Marie Gazzingan Laroga

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Customer Service Rep, (NON VOICE); Back office

Qatar, Canada, Dubai

JOAHNNA MARIE GAZZINGAN LAROGA
#68 Sampaguita St. Area 9 Veterans Village,
Barangay Pasong Tamo, Quezon City
Mobile # 09179280858
E-mail: Jayem_016@yahoo.com

CAREER OBJECTIVE:
I am highly self-motivated person that gives my best in all the duties and task that will be given to me. I am looking forward to improve my skills and to acquire new professional knowledge in a new field or company.

WORKING EXPERIENCES:
Company: ACQUIRE ASIA PACIFIC
Left Wing Lower Ground Floor, Worldwide Corporate Center,
Shaw Boulevard, Mandaluyong, Metro Manila
Position: Customer Service Representative (CAE)/ NBN Specialist
November’ 2015 – June 16, 2016 (DODO ACCOUNT)

Company: ACQUIRE ASIA PACIFIC
Left Wing Lower Ground Floor, Worldwide Corporate Center,
Shaw Boulevard, Mandaluyong, Metro Manila
Position: Customer Welcome Team (CWT)
June 23, 2015 – November’ 2015 (DODO ACCOUNT)

Company: TRANSCOM WORLDWIDE PHILS. INCORPORATED
3/F Transcom Center, E. Rodriguez Jr. Avenue,
Forntera Verde, Pasig
Position: Customer Account Executive (CAE)
October 14,2013 – September 8, 2014 (COMCAST ACCOUNT)

Company: RESULTS COMPANIES
2nd Floor 1880 bldg Orchard rd.
Eastwood Libis, Quezon City
Position: Customer service representative (CSR)
June 1, 2010- October 7, 2011 (MONEYGRAM ACCOUNT)
Company: CALLEXPAND INC.
Lower penthouse, Burgundy Corporate Tower,
252 Sen. Gil Puyat Avenue, Makati City
Position: Customer service representative (CSR)/ Junior Team Leader
April 7, 2008 – May 15, 2010 (DISH NETWORK ACCOUNT)

Company: ePLDT Ventus
222-224 Nicanor Garcia St. cor. Jupiter St.
bel Air Makati City
Position: Customer Service Representative (CSR)
May 28, 2007 – November 28, 2007 (DISH NETWORK ACCOUNT)

Company: TELEPERFORMANCE
Octagon Bldg. San Miguel Ave.
Ortigas Center, Pasig city.
Position: Technical Support Representative (TSR)
January’ 2007 – February 16, 2007 (INTUIT ACCOUNT)

Company: TELEPERFORMANCE
Octagon Bldg. San Miguel Ave.
Ortigas Center, Pasig city.
Position Customer Service Representative (CSR)
October 31, 2006 – December 18, 2006 (LILLIAN VERNON ACCOUNT)
EDUCATIONAL ATTAINMENT:

Tertiary : Arellano University
3600 Legarda St. Sampaloc Manila
BSC – Management
2001-2006

Secondary : Adamson University
San Marcelino St. Metro Manila
1997-2001

Primary : Celedonio A. Salvador Elementary School
Merced St. Paco Manila
1991-1997

PERSONAL PROFILE:

Born on April 30, 1985, a Filipino citizen and single. Hard working has lot of patience and can work extremely well under pressure.

SKILLS:

Computer encoding (Microsoft Excel, Microsoft Word & PowerPoint), Internet.

EXTRA-CURRICULAR ACTIVITIES:
? Junior Executive Society (JES)
Arellano University
Member
? Jesus the Peacemaker Christian Church (JPCC)
# 566 M. dela Fuente St., Sampaloc Manila
Praise & Worship Team member
Single & Youth Ministry member
? School of Business & Commerce (SBC) Quiz Bee 2006
Arellano University
Participant – 1st Placer

SEMINARS ATTENDED:
? Career Focus: Preparing for Job search
Arellano University-Gym
Sept. 25, 2004
? Meat Cutting, Meat Processing and Non-Traditional baking
Arellano University-Little theater, Plaridel Hall
June 30, 2003
? Seminar on Entrepreneurship
Arellano University
Sept. 23, 2003
? PLDT Call Center
Arellano University
Aug. ‘2004

ON THE JOB TRAINING:
? Trainee- Marketing Department
Sun and Shield Security Agency Inc., SASSAI
Nov. ’04 – Feb. ’05

CHARACTER REFERENCE:
Ms. Lita Lopez
09064338042
Head Pastor-JPCF Manila
# 566 M. dela Fuente St., Sampaloc Manila

Mr. Arvin Laroga
09128267050
Business Associate
#68 Sampaguita St. Veterans Village brgy. Pasong Tamo, QC

SUMMARY:

Ready for preliminary screening to discuss my Credentials and other Qualification and are open for whatever opportunity that bound within your firm
I hereby certify that the above mentioned are true and correct to the rest of knowledge and understanding.

_________________________
Joahnna Marie Gazzingan Laroga

Skills

  • Excel)
  • MS Office (word
  • Power point
  • Updated 3 years ago