Joel G. Lopena

Photo

Technical Engineer / Sales & Marketing Executive

Iligan City

Joel G. Lopena

 

OBJECTIVE

To work in a progressive firm which can expand all my knowledge and provided me exciting opportunities to utilize my skills and qualification to produce result fidelity.

WORK EXPERIENCE

Sales & Marketing Executive, January 23, 2017 – March 30, 2018

MARIA Insurance Inc. – Cagayan de Oro City Branch

Gaabucayan St., Barangay 21 Puntod, Cagayan de Oro City, Philippines

Job Description

·          Organizing sales visits and telemarketing to potential clients like car dealers & auto shops, manufacturing industries, logistics companies, contractors & builders, freight forwarding & trucking companies, etc. for new business.

·          Demonstrating and presenting Non-life insurance products services like motorcar insurance, inland marine, bonds/surety, fire insurance, personal accident, engineering/machinery insurance, etc.

·          Answering client/customer inquiries and to provide with quotations/proposals.

·          Represents at exhibitions, events and demonstrations.

·          Attending trainings, conferences and meetings.

·          Reviewing sales performance.

·          Negotiate the terms of an agreement and close sales.

·          Maintains database by entering, verifying, and backing up data.

·          Aiming to achieve monthly or annual targets.

·          Follow up for collectibles and receivables of payments / cheques.

Technical Officer, March 16, 2014 – December 8, 2016

Bureau Veritas – Regional Center Dubai

Government Services & International Trade (GSIT)

P.O. Box No. 9110, Dubai, United Arab Emirates (UAE)

Job Description

·          To verify conformity documents like test report (in-house or third party laboratory), product certificates, product certification marks, quality documents (ISO 9001, ISO/TS 16949, ISO 17025, ISO 22000, HACCP Codex, etc.) and technical product specification in various products like Automotive spare parts (Toyota, Nissan, Hyundai), Lubricants (Shell, Total, ENOC), tyres, batteries, construction project materials & equipments, chemicals, food products, electrical/electronics  and other commodities as per applicable safety standards (ISO, IEC, BS, ASTM, Codex, etc.), applicable certification scheme, related VoC procedures and country regulations, which contracted in Middle East and African countries.

·          Checking of physical inspection reports of the products like Automotive spare parts (Toyota, Nissan, Hyundai), Lubricants (Shell, Total, ENOC), pneumatic tyres, batteries, construction project materials & equipments, chemicals, food products, electrical/electronics  and other commodities prior to be shipped, mainly for VoC (verification of conformity) technical aspects and report inspector’s performance with regards to quality and accuracy.

·          Authorized to manage product certification process requirements of relevant certification scheme.

·          Acquisition and maintenance of a good knowledge of the VoC (verification of conformity) market and relevant certification scheme..

·          Contribute to the overall technical development of VoC (verification of conformity).

·          Coordination between the Inspection Activities and Technical/Commercial activities.

·          Coordination between Liaison Offices/Physical Inspection Centers and Dubai Regional Centre for VoC (verification of conformity) activities, as applicable.

·         Guide & support clients on VoC  Technical concerns and relevant certification scheme requirements, as and when required.

Achievements

·          Prevented the importation of unsafe, sub-standard and/or counterfeit goods.

·          Protected consumer’s health and safety and the environment.

·          Facilitated faster customs clearance process with the appropriate Certificate of Conformity (CoC).

·          Supported the Importer / Buyer to prevent delay / seizure of their goods by ensuring conformance to the correct national / international standards.

·          Overcomed the risk of rejection of the products in the country of destination.

·          Supported the Clients by guiding on VoC Technical concerns and relevant certification scheme requirements.

·          Settled Claims regarding technical VoC concerns.

Commercial Expert, June 29, 2008 – March 15, 2014

Bureau Veritas – Regional Center Dubai

Government Services & International Trade (GSIT)

P.O. Box No. 9110, Dubai, United Arab Emirates (UAE)

Job Description

·          Determines Customs Codes Classification technically in various products like Automotive Vehicles & spare parts (Toyota, Nissan, Hyundai, Mitsubishi), Lubricants (Shell, Total, ENOC), motorcycles, tyres, batteries, construction project materials & equipments, chemicals, food products, electrical/electronics, textiles  and other commodities.

·          Price research of the commodities like Automotive Vehicles & spare parts (Toyota, Nissan, Hyundai, Mitsubishi), Lubricants (Shell, Total, ENOC), motorcycles, pneumatic tyres, batteries, construction project materials & equipments, chemicals, food products, electrical/electronics, textiles and other commodities, in line with current the market prices.

·          Research & analysis on detailed description, product specifications, compositions, and others in various products like Automotive Vehicles & spare parts (Toyota, Nissan, Hyundai, Mitsubishi), Lubricants (Shell, Total, ENOC), motorcycles, tyres, batteries, construction project materials & equipments, chemicals, metals, electrical/electronics, textiles and other commodities.

·          Determines the values for Customs Duty purposes.

·          Responsible in processing the transaction/shipment between Exporter and Importer (by Sea, Air, Road, Multi-modal).

·          Computes and updates Product Inco-terms: Fobbing charges (charges between EXW and FOB), Freight (Sea, Air, Road), Insurance, and other charges.

·          Maintains close contact with Clients/Exporters in a commercially approach.

·          Requests to the Exporter of detailed information on a product and price supporting documents.

·          Contacts and negotiates Supplier’s regarding price quotations and pricelists.

·          Verification, checking and filing of Exporter’s & Importer’s documents (Pro-forma, Invoice, Packing List, Certificate of Origin, letter of credit (LC), quotations, Certificate of Analysis, Bill of Lading/Airway Bill, fumigation certificate, health certificate and other documents) for Custom’s clearance.

·          Investigates fake or dubious documents.

·          Checking of drafts of Customs certificate.

·          To settle claims concerning price and customs classification arising from exporter and/or the importer.

·          Checking the good’s inspected quantity (delivery, packaging, net and gross weight, volume), quality, type of containers (in 20 or 40 feet) against Exporter’s documents.

Achievements

·          Assisted Customs to maintain the accuracy and integrity of their database.

·          Assisted Customs to maintain minimum values in order for them to collect the correct revenue.

·          Settled claims concerning price and customs tariff classification arising from exporter, importer, and customs.

·          Investigated and settled fake or dubious documents.

·          Provided price opinions/information in the Report of Findings, which validates the importer’s Valuation Declaration.

Technical / Ceramic Engineer (Supervisory Level), October 29, 2005 – June 16, 2008

Saudi Ceramics Co.

Technical/QA & Production Division

Kingdom of Saudi Arabia (K.S.A.)

Job Description

·          Conducts research and development on body and glaze compositions.

·          Supervises technicians in testing body & glaze materials and also in shade & colour adjustments which conforms to the ISO standards and satisfaction of customers.

·          Develops and apply testing processes for new and existing tile design pattern from customer’s request and order, and issues specifications and compositions to production which the designs approved by customer.

·          Review requirements, specifications and technical design documents to provide timely and meaningful feedback.

·          Liaise & interact with internal & project teams (e.g. developers and product managers) to identify production quality requirements.

·          Monitor debugging process results.

·          Troubleshoots, investigates production problem and recommends good plan of actions.

·          Participate in the internal audit process as per the plan approved from corporate QHSE department.

Achievements

·          Provided and approved the new tile design pattern (for project use) requested by the Customer/Client on time.

·          Tracked, monitored, and trouble-shooted the production run of the new tile design pattern (for project use) approved by Customer/Client.

Trade Analyst, August 2004 – October 2005

SGS Gulf Limited – Regional Office Headquarters

Processing Unit Manila

Makati City, Philippines

August 2004 – October 2005

Job Description

·          Verifies the import eligibility of the goods like vehicles & spare parts, lubricants, chemicals, electrical/electronics, textiles, foods, medicaments, plastics, papers, metals and other products using the specific CISS (Comprehensive Instruction Supervisory Scheme) instruction of contract.

·          Provides classification and valuation opinion on the ICR (Internal Consignment Report) based on the business rules, using XPC/Tradeworks database, Valuation Methodologies and other similar or related reference.

·          Issues ICR’s based on Business Rules, CISS Instructions, Quality Assurance procedures, performance standards, and other similar or related references.

·          Audits the quality of the information and completeness of the documents and ensures that it is correctly registered in XPC/Tradeworks system.

·          Amends the ICR files and converts “Non-Negotiable” (NN) status ICR’s to a “Clean Report” (CR).

·          Audits the file administration and classification /valuation opinion audit of the ICR’s to be issued.

·          Provides timely and responses effectively to the network in relation to inquiries concerning the classification and valuation cases and the services request inquiries.

·          Sends inquiries to the Regional Office (RO) or Contract Management Offices (CMO) for additional information.

·          Monitors the status of pending resolution and research cases and follow-up request.

·          Records all the information received through Lotus Notes in the Business Comments field of the ICR and attach printout to the ICR folder for future references.

·          Prepares the Technical Paper (TPP) in defending classification and/or valuation Cases based on the findings.

·          Cancels the Inspection Order (IO), Physical Inspection Number (PIN) and ICR upon evaluation and recommendation.

·          Informs the Management of any violation of the code of ethics and commitment to integrity that occurs in the company’s premises.

·          Assists in the maintenance of the Quality Management System.

Technical / QA Engineer (Supervisory Level), June 1998 – April 2004

American Standard Inc. – Philippines

(A Subsidiary of American Standard New Jersey, USA)

Technical/QA & Production Division

Las Pinas City, Philippines

Job Description

·          Responsible to supervise technicians in conducting a series of tests and experiments on raw materials in-process, slip and glaze, and finished products to ensure high quality based on ISO and Six Sigma standards.

·          Develops and apply testing processes for new and existing glaze color and body formula required by Sales and Marketing which to be introduce in the market and to meet Client needs.

·          Review requirements, specifications and technical design documents to provide timely and meaningful feedback

·          Formulates and reformulates slip, glaze, and other allied ceramic formulation for production use.

·          Liaise & interact with internal & project teams (e.g. developers and product managers) to identify production quality requirements

·          Monitor debugging process results.

·          Troubleshoots, investigates technical problems in the production area and recommends good plan of actions.

·          Participate in the internal audit process as per the plan approved from corporate QHSE department.

·          Set up, calibrated and operated laboratory test equipment used for physical and chemical examination.

·          Compiles, computes and records results of control audits, formulations and evaluations made.

·          Conducts mine and milling plant audit and/or visit to check quality of raw materials.

·          Prepares standard laboratory procedures and performs other duties as may be assigned.

Achievements

·          Project management which involves material cost reduction project, introduction of low cost materials project, recycled plaster utilization project (10% in mold making), and Pinhole & Blister  reduction project.

·          Provided and approved the new glaze color and body formula required by Sales and Marketing which to be introduce in the market.

TRAININGS ATTENDED

NON-LIFE INSURANCE TRAINING

February 17 & 23 2017, Conducted by Standard Insurance Co. Inc., Manila

BASIC TRAINING ABOUT NON-LIFE INSURANCE

February 7 2017, Conducted by UCPB GENERAL INSURANCE CO. INC., Ortigas

WCO E-LEARNING PROGRAMME ON THE HARMONIZED SYSTEM

March to October 2010, Conducted by World Customs Organization (WCO)

WCO E-LEARNING PROGRAMME ON CUSTOMS VALUATION

May 2010, Conducted by World Customs Organization (WCO)

FAMILIARIZATION TO INSPECTION PROCEDURE ON SITE

March 2009, Conducted by Bureau Veritas Dubai UAE

DOCUMENTS VERIFICATION

February 2009, Conducted by Bureau Veritas Dubai UAE

HEALTH SAFETY & ENVIRONMENT AWARENESS

October 2008, Conducted by Bureau Veritas Dubai UAE

CUSTOMER CARE

October 2008, Conducted by Bureau Veritas Dubai UAE

SIX SIGMA FUNDAMENTALS TRAINING

September 2003, Conducted by American Standard Philippines, Las Pinas

EMPOWERMENT FOR MANAGERS AND SUPERVISORS

May  2002, Conducted by American Standard Philippines, Las Pinas

SAFETY LEADERSHIP FOR SUPERVISORS

February 2002, Conducted by American Standard Philippine, Las Pinas

ISO AWARENESS PROGRAM

June 2000, Conducted by American Standard Philippines, Las Pinas

SUPERVISORY SKILLS TRAINING

October 2000, Conducted by American Standard Philippines, Las Pinas

  • Updated 1 month ago