Leah May Castillo

Photo

front desk officer

philippines

Objective:

 

·         I am seeking an opportunity to show my abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. I have relevant experience in the hospitality industry, as well as customer-related service from my past roles as a Front Desk Officer and Housekeeper for 3 years.

 

Summary and Qualification

 

·         Good verbal and written communication skills.

·         Good guests, customer and employee relation skills.

·         Good proactive attitude towards work.

·         Experience serving as an appropriate image role model that is reflective of the hotel’s values and culture.

·         Experience promoting excellent quality, customer service, cleanliness and safety standards to other employees.

 

Personal Information

 

Age                              :           23 years old

Birth Date                   :           June 2, 1993

Status                          :           Single

Height                         :           5’2‘’

Religion                       :           Roman Catholic

Father’s Name            :           Jose O. Castillo

Occupation                  :           Government Employee (City Engineers Office)

Mother’s Name           :           Arceli S. Maderada

Occupation                  :           Teacher (Holy Family Progressive School)

 

 

 

 

 

 

 

 

Educational Attainment

 

2 Year- Diploma in Restaurant Management

Iligan Computer Institute

April 23, 2014

Graduate- with honor

 

 

 

 

3 Year Chemical Engineering Technology

MSU-IIT

Iligan City

June 2011-2012

Undergraduate

 

Training/Certification

 

Technical Education Skills Development Authority (TESDA)

National Certification II in Housekeeping- Passed

March 30, 2014

Iligan City

 

Certificate of Participation

“Career Awareness Symposium”

October 21, 2013

DOLE, Iligan City

 

Certificate of Participation

“Safety Procedure Seminar”

October 2, 2013

MSU-IIT, Iligan City

 

Certificate of Attendance

“Customer Service and Do’s and Don’ts in an Interview”

March 7, 2013

Iligan City

 

 

Certificate of Participation

“On the Job Training”

July 23- October 12, 2013

Kingsway Inn, Iligan City

 

Work Experience

 

KINGSWAY INN

December 9, 2013- July 2016

Tibanga Highway, Iligan City

 

 

References

 

Juliet L. Villarta

Front Desk Officer

Kingsway Inn

09955702499

 

Ruby Lito L. Saga

Philippine Coast Guard

Iligan City

09951586839

 

Ethylene Pearl Sayton

Pastry Shop Owner (Perlay Cake House)

Iligan City

09164482771

 

 

 

 

 

 

  • Updated 2 years ago