Maria Grethel Abing

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Front Desk Officer

Iligan City

MARIA GRETHEL B. ABING

 

 

JOB OBJECTIVE

 

To apply the skills and abilities I acquired as a true professional so I can contribute towards corporate goal and enhance opportunities to achieve my personal life goals.

 

EDUCATION

 

Tertiary           – St. Laurence Institute Of Technology, Hotel & Restaurant Management                             Services (S.Y. 2010-2011)

– Iligan Medical Center College, Bachelor of Science in Nursing

(S.Y. 2004-2006)

Secondary       – Iligan City National High School (S.Y. 2000-2004)

Elementary      – Iligan City Center for High Achievers (S.Y. 1994-2000)

 

TRAININGS AND CERTIFICATES

 

●QUALITY CUSTOMER SERVICE (PTTC)

● HOUSEKEEPING NC II

● BT (BASIC TRAINING) CERTIFICATE (UC-MAMBALING)

● CERTIFICATE OF PROFICIENCY IN BASIC TRAINING

 

 

 

EMPLOYMENT HISTORY

 

Options Studio Inc.

Fit and Fabulous Studios, Inc.

The Podium, 4th Level, 12 ADB Ave. Ortigas Center, Brgy. Wack-Wack, Mandaluyong City

Position Title: Front Desk Officer

Job Description:

Responsible for receiving and confirming bookings of clients. Front desks should actively call on clients who have been absent for some weeks to book their next schedule. Must assure that all packages are valid and remind gently all expiring packages for client renewal. Front desk are required to summarize the bookings per trainer each day and all changes must be communicated to the trainer with regard to cancellations and rebooking.

 

Zhongfa Development Inc.

Coral Way Drive, Diosdado Macapagal Boulevard, Central Business Park 1, Pasay City

Position Title: Customer Service Assistant

Duration: March 15, 2016 – October 01, 2016

Job Description:

Perform a variety of tasks from dealing directly with customers either by telephone, online or in person. Responsible in handling incoming request and resolving clients’ complaints, determining the cause of the problem. Provide quality service and support. Perform administrative duties.

 

Odfjell Drilling Philippines Corp

27th Floor Zuellig Bldg. Paseo de Roxas Cor. Makati Avenue Makati City

Position Title: Receptionist

Duration: February 5, 2015 – March 11, 2016

Job Description:

Responsible for providing administrative and clerical services in an effective and efficient manner in order to ensure effective and efficient business operations. Provide support for the ODP Administration/Reception area. Ensure that all tasks are carried out in accordance with requirements, instructions and schedules.

 

Aloha Hotel

Sze Chuan House

2150 Roxas Blvd. Malate, Manila

Position Title: Front Office Staff

Duration: May 12, 2014 – October 20, 2014

Job Description:

Responsible for answering inquiries and handling reservation requests of hotel customers. Maintain a record of occupied and available hotel rooms in a computer file as reservation guide. Transfer customers to the bellboys to assist them with their luggage and show them their designated rooms.

 

A’s Powertech Corporation

Shell – Mahayahay

Mahayahay, Iligan City

Position Title: Helix Service Receptionist

Duration: February 10, 2013 – December 22, 2013

Job Description:

Deal with customers in a friendly and efficiently manner. Responsible for customer bookings, job orders, creditor invoice, vehicle collection procedure, and stock orders

 

  • Updated 2 years ago